Survey Improving Usability of The Smartphones For Elders

Abstract

The focal point of this study is the usability of smartphones for elderly individuals. Notably, Android dominates the current smartphone market share at 72.72%. This prevalence is influenced by various factors, including affordability, a diverse array of manufacturers, and a multitude of options for users to choose from. The satisfaction of most Android users is underscored, and even in cases of dissatisfaction, the platform offers ample opportunities for easy customization of devices. The challenge lies in the reluctance of elderly individuals to embrace the latest technological trends, including social media platforms. It is evident that the elderly exhibit hesitancy in adopting new technologies such as smartphones and their features. This hesitation is attributed to a need for a user experience that is clearer and more understandable, especially when compared to younger users. Elderly individuals often find it challenging to independently navigate essential smartphone features, necessitating assistance from family members or friends who possess a better understanding of the device. This extends to basic tasks such as making calls, sending texts, setting up new devices, and various other functionalities. In this research, an effort is made to understand this barrier with the study of both user experiences and user interface design elements (text size, font, color, etc.) of Smartphones that affect the elderly population. Launchers have been made to overcome this problem but the aim of this research is to find the gap and analyze its solution. The research finds that the gap is because of the android operating system user experience & interface design, since android is developed and managed by google. The research shows how the operating system OS can be improved and make the elder user needs. The primary emphasis of this research is directed towards enhancing the comprehensive experience and interface across the entire operating system. Google's decision to make Android open-source, known as the Android Open-Source Project (AOSP), allows global developers to contribute improvements without the need for special licenses. The proposed idea within this research aims to elevate the AOSP to align with the distinct experience and design expectations of elderly users. This research details the customization of AOSP, resulting in a tailored version of the operating system that incorporates features such as a modified keyboard, audible feedback for actions, enhanced text and control elements, a simplified drag-and-drop experience, redesigned icons, and adjustments to the unlocking and welcome screens that will improves user experience and user interface for elders.